2016 Finalist Mariela Melero and the Customer Service and Public Engagement Directorate Citizen Services Mariela Melero and the Customer Service and Public Engagement Directorate Made immigration resources more accessible and user-friendly, including a cutting-edge online tool that can answer 90 percent of questions posed by those seeking U.S. citizenship or residency.
2016 Winner Lisa M. Jones Citizen Services Lisa M. Jones Helped low-income communities gain access to investment capital to fund health-care centers, charter schools, day-care centers, housing, small business development and commercial real estate projects.
2016 Finalist Joseph J. Mueller Citizen Services Joseph J. Mueller Prevented the collapse of a major dam that threatened the lives and property of thousands of residents and business owners downstream, and could have disrupted New York City’s water supply.
2016 Finalist Thomas O’Toole Citizen Services Thomas O’Toole Created two nationwide programs to help high-risk, high-need homeless veterans receive the comprehensive medical care, housing assistance and social services they need to get off the street and reclaim their lives.
2011 Finalist Kim Nazi and the Blue Button Initiative Team Citizen Services Kim Nazi and the Blue Button Initiative Team Established a simple process that allows veterans and beneficiaries in the VA, Medicare and DOD health systems to download their personal health information, empowering them to take charge of managing their own care.
2011 Finalist Julie Rushin Citizen Services Julie Rushin Developed a way for prospective college students and their parents to import tax data onto their online federal loan applications, streamlining a time-consuming and error-prone process.
2019 Finalist John P. Wagner Citizen Services John P. Wagner Implemented facial recognition systems that simplify and fortify airport security, helping travelers reach their destinations faster while stopping suspected terrorists and others attempting to enter and leave the U.S. using false documents
2015 Finalist Kevin G. Stricklin and the MSHA Mine Emergency Team Citizen Services Kevin G. Stricklin and the MSHA Mine Emergency Team Improved coal mine safety and reduced deadly accidents to the lowest number in history, and led dangerous rescue operations to save trapped miners.
2015 Finalist Constantine P. Sarkos Citizen Services Constantine P. Sarkos Protected commercial air travelers by leading major fire safety improvements that have increased passenger survivability during blazes occurring in-flight and after crash landings.
2015 Winner Lucile Jones Citizen Services Lucile Jones Spurred communities and states to prepare for catastrophic earthquakes by applying her groundbreaking research and taking preventive measures to protect citizens and critical infrastructure.
2014 Finalist Günter Waibel, Adam Metallo and Vincent Rossi Citizen Services Günter Waibel, Adam Metallo and Vincent Rossi Made iconic treasures from the Smithsonian’s vast collection accessible to students, teachers, historians and curious visitors everywhere through the use of computerized 3-D imaging and printing technologies.
2014 Finalist Douglas James Norton Citizen Services Douglas James Norton Engaged citizens, scientists and state agencies in protecting their local streams, lakes and rivers by providing access to water quality data and assessment tools via the web.
2014 Finalist Marcia Crosse Citizen Services Marcia Crosse Directed congressional attention to the Food and Drug Administration’s increased global role in the regulation of drugs and medical devices leading to reforms to better protect public health.
2014 Winner Michael Byrne Citizen Services Michael Byrne Put detailed data about our nation’s broadband availability and communications systems in the hands of citizens and policymakers through the use of interactive online maps and other visualizations.
2014 Finalist James D. Green Citizen Services James D. Green Collaborated with the ambulance manufacturing industry and multiple federal agencies to create ambulance crash standards to help reduce injuries and fatalities among EMS workers and patients.
2013 Finalist Terence V. Milholland Citizen Services Terence V. Milholland Overhauled IRS’ information technology and tax processing systems, leading to quicker refunds and notices to taxpayers, reduced fraud and better internal management.
2013 Finalist Martha Dorris Citizen Services Martha Dorris Delivered timely information on federal programs and services and engaged citizens with our government through the use of web portals, social media, crowdsourcing tools and a powerful search engine.
2013 Finalist Dave Broomell Citizen Services Dave Broomell Developed a number of technology innovations that have improved Social Security’s customer service and employee efficiency.
2013 Winner Daniel Madrzykowski Citizen Services Daniel Madrzykowski Dramatically improved firefighting practices by conducting and sharing sophisticated research that has saved firefighters’ lives and protected property across the nation.
2013 Finalist J. Todd Weber and the CDC Multistate Response Team Citizen Services J. Todd Weber and the CDC Multistate Response Team Quickly identified contaminated medicine as the cause of a major meningitis outbreak in 2012, and led the national public health response.
2012 Winner Susan Angell, Mark Johnston and the Homeless Veterans Initiative Team Citizen Services Susan Angell, Mark Johnston and the Homeless Veterans Initiative Team Led an interdepartmental program that reduced veterans homelessness by 12 percent in one year as part of an ambitious national goal of finding shelter for all veterans by 2015.
2012 Finalist Livia Marques Citizen Services Livia Marques Led a nationwide initiative that resulted in the creation of more than 1,600 community-based “People’s Gardens” and the donation of 1.3 million pounds of produce to the needy.
2012 Finalist Heidi King and James Battles Citizen Services Heidi King and James Battles Created and implemented a health-care professional team training program that has become the gold standard for eliminating thousands of preventable patient deaths each year due to medical errors.
